Essential Skills for Effective Human Resource Management
Essential Skills for Effective Human Resource Management
A human resource strategy helps a business owner/manager hire the right people for the right job, train and develop employees and achieve the goals of the business or organization.
The Essential Skills for Effective Human Resource Management is a 40-hour program for small to medium size businesses. This program will give participants concepts, tools, templates and procedures to manage their HR processes and reduce HR issues.
Learning Outcomes:
Staffing Strategy for Effective Business Growth
The purpose of an HR system for any size business
Identifying present and future staff requirements during business planning
Importance of an organization chart for communication and planning
Job Analysis, Job Specification and a Job Description
Comparison of a job analysis, a job specification, person specification and a job description
Steps to creating a job description
Designing and Placing Effective Job Postings
The seven key components of a well-designed job posting
Steps to creating a job posting
Effective Interview Process
Three types of effective interview questions
Job interview dos and don’ts
Checking references
Letter of offer – What to say and why it is important
Creating and Completing Performance Appraisals
The importance of a performance-management system for employees
SMART goals for employee performance
Effective performance appraisals
Guidelines for conducting a performance appraisal
Progressive Discipline
The steps of progressive discipline
HR Best Practices
Importance of conducting exit interviews, policies and procedures
Create a personnel file checklist
Comments
“Leading my first-ever CBDC-NOBL course, I can’t say enough about Lynn MacKinnon! She is an incredible instructor, and wow, does she know her stuff! I’ve learned more in five weeks than I did in all of my years in university, having taken multiple accounting and finance courses throughout. Lynn uses language and terms we can all understand, as well as practical, real-life examples to take us through the information we need to know for small business accounting; all of which I have already used. Lynn is hands-down the best instructor I’ve had to date, and I can only hope I have the great fortune of partaking in another course, led by her, in future. Thank you Lynn!” Tanya Colburne, Partner, Langille & Colburne – More Than Events
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