Leadership Level 1
Leadership Skills Level 1
Note: Level 1 Must be completed before level 2.
Learning Outcomes (based on standardized content): · Effectively interpreting basic body language cues · Effectively interpreting para-verbal communication · Enhancing active listening skills · Identifying and applying the four main communication styles · Identifying the impact of intention · Identifying and navigating triangulation in the workplace · Applying best practices in workplace communication · Improving communication when working with individuals of different generations · Preparing for and participating in difficult conversations |
Standard Topics (minimum 32 hours): (all of this content must be delivered as a part of this program) ü Verbal vs non-verbal communication ü Active listening ü Communication styles ü Power of intention ü Triangulation ü Best Practices in workplace communication ü Navigating a multi-generational workplace ü Difficult conversations |
Interchangeable Topics (maximum 8 hours): (choose from the topics in this list to complete the non-standardized portion of the program) ü Goal setting ü Team building ü Time management ü Leading meetings |
If you have the opportunity to take one of Chris Lewis' classes you definitely should. You will learn a lot and have a good time doing it. Chris makes the classes fun and enjoyable. -Cheryl Langille