Phone Fear to Phone Fabulous
COURSE DESCRIPTION
Turn your phone into one of your company’s key competitive advantages by understanding both the skills and psychology of phone communication. Learn how to reach customers and prospects, deliver great customer service, effectively generate new business, follow up on leads, engage stakeholders and create revenue with confidence.
Comments
I have been a business owner operator for over 30 years and was a bit nervous taking the Leadership 1 course, now I am waiting for the 2nd level of this course to be offered. It has opened a new way of thinking for me.
For example In the business world we have difficult conversations, generational gaps, and different communication styles. This course greatly improved my communication skills and provided me with useful tools and techniques to be a stronger and more confident leader in my business. I loved it and use segments of the course everyday not only in my job also in personal day to day. Thanks Lorna!
Doreen Wood
Doreen's Hair Studio
Leadership Level 1 program - Spring of 2017
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